Returns & Refunds

We want you and your pup to be happy with every purchase. If something isn’t right, we’re here to help.

How to Start a Return

Contact us at support@afomiashop.com within 30 days of delivery with your order number and reason for the return. We’ll guide you through the next steps.

Item Condition

To be eligible for a return, items should be unused and in their original condition and packaging when possible.

Non-Eligible Items

The following items may not be eligible for return or refund:

• Opened or partially used treats and food items
• Used grooming or hygiene products (e.g., brushes, shampoos, ear cleaners)
• Items marked as final sale at the time of purchase

Questions?

Reach out to support@afomiashop.com and we’ll do our best to help. We aim to respond within 1–2 business days.